It replaces tasks, not judgement. The pattern we build is always: software prepares the work, a person approves what matters. Most clients redeploy the recovered hours into selling and service rather than cutting staff.
Service 02 - AI Automation
The work that happens without you.
Every business runs on a handful of repeated steps that only exist because nobody has automated them yet. We find them, cost them, and take them off your team.
- Timeline
- 3–5 weeks
- From
- $4,500
- Scope
- Fixed, agreed up front
Who it is for
You will recognise at least one.
If none of these are true, this is probably not the work you need - and we will tell you so on the first call.
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01
The same task, every week
Someone copies data between two tools, or rebuilds the same report every Monday.
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02
Work stops when a person is away
One holiday and quotes go out late, invoices go out later.
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03
Your tools do not talk
The form, the spreadsheet, the CRM and the accountant all hold a different version of the truth.
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04
Hiring feels like the only option
Volume is growing and the plan is another salary to do work software could do.
What you get
Everything on this list, written into scope.
Nothing here is an upsell discovered later. The scope document you sign says the same thing this page does.
At a glance
- Timeline
- 3–5 weeks
- From
- $4,500
- Audit of up to 10 workflows, 3 automated
- Integrations with your existing tools
- Monitoring, alerting and error handling
- Runbook documentation and team training
- 01Workflow audit with hours-saved and cost modelling
- 02Automated document, quote and invoice generation
- 03Tool-to-tool integrations and one-way data sync
- 04AI steps for summarising, extracting and drafting
- 05Human-in-the-loop approvals for anything sensitive
- 06Error alerting, logs and a rollback path
How it works
The system, end to end.
Four steps, no black box. You will be able to explain this to your team after reading it once.
Trigger
A form, message, payment or scheduled time
Logic
Validate, enrich, decide the branch
Action
Draft, file, send, update, notify
Outcome
Done, logged, and visible to the team
What it replaces
- Copy-paste between four tools One trigger, one path, no typing
- Quotes sent “tomorrow morning” Quotes sent in ninety seconds
- A spreadsheet only one person understands A documented workflow anyone can audit
- Errors discovered by the customer Errors caught and alerted before they land
Questions
Asked before signing.
If yours is not here, ask it directly - you will get a straight answer, not a call booking.
Anything with money, legal or reputational weight gets a human approval step. Everything is logged, and every workflow has a documented way to stop and reverse it.
Rarely. We build around the tools you already pay for. If something genuinely blocks the work we will say so and price the alternative honestly.
The audit puts a number on hours and cost per workflow before we build. After launch we measure the same numbers again. If a workflow does not pay for itself, we say so.
Start a project
Tell us the number you need to move.
One reply within one business day: an honest read on whether we are the right team, and what we would build first. No pitch deck, no discovery fee.